Cash Choice's Career Opportunities

Cash Choice is a rapidly growing payday loan, title loan, consumer finance and check cashing company with more than 45 locations and more opening daily in Missouri , Tennessee , Alabama , Wisconsin and California . We are looking for a self-motivated, talented and result driven candidates! If this sounds like you please read below and apply today.

Account Executive

The Account Executive assists the Center Manager in administrative duties, customer relations activities, and other duties that support the operation of the Center, i.e. collections, marketing, handling customers, completing transactions, etc.

1. Establish excellent business relationships with the customer and handle customer complaints.
2. Participate in internal marketing, cross sell products, and mention current company incentives to all customers.
3. Accomplish daily computer functions.
4. Answer the telephone in a friendly and proper manner.
5. Make courtesy calls on customers daily.
6. Perform assigned collection duties.
7. Balance the cash drawer.
8. Perform daily banking procedures as necessary.
9. Run customer checks to banks and exchange for cashiers checks as applicable.
10. Perform all actions needed to open and close the Center.
11. Clean the Center daily i.e. vacuum, sweep/mop, clean bathrooms, windows, etc.
12. Learn how to solicit and market for new business development.
13. Have the ability to complete all daily paperwork.
14. Perform any other duties or instructions legally required by management.
15. Provide assistance or work in another Center within a 30-mile radius of your Center.
16. Report any employee you witness breaking any Company Policy to higher authority. Follow appropriate dress code.

1. Good work history.
2. Solid credit history.
3. Ability to successfully work with customers and employees.
4. Vehicle (to run errands): good driving record and proof of current insurance.
5. Professional appearance and demeanor.
6. High School Diploma or successful completion of GED certification.

1. Experience in customer relations.
2. Experience in collections and sales.
3. Experience in financial or retail field.

1. Perform all the functions of an Account Executive
2. Assists the Center Manager:
   • In meeting and exceeding all financial goals.
   • In collection of all accounts, sending notices, making field calls, etc.
   • In developing new business at financial institutions, area businesses and referrals, including direct mailers, flyers, etc.
   • With daily transactions including customer service issues, new account actions, bank business, delinquent accounts, NSF accounts, trial balances and completion of required reports.
3. Responsible for all Center operations in the absence of the Center Manager.
4. Establishes, with the Center Manager, weekly and monthly goals and follow-up on held checks and delinquency notes.
5. Perform any other duties or instructions legally required by management.
6. Will work for another Center within a 30-mile radius of your Base Center.

1. Good work history.
2. Solid credit history.
3. Ability to work with customers and employees.
4. Vehicle (to run errands) and current automobile insurance.
5. Professional appearance/conduct.
6. Management experience unless promoted from the Account Executive position.
7. High School Diploma or successful completion of GED certification

1. Experience in financial or retail field.
2. Experience in collections and sales.
3. Experience in customer relations.

1. Responsible for collection of all accounts which include: sending past due letters, field calls, making phone calls on all late accounts, collecting NSF and Charge Offs, and completing Collection Activity Sheet.
2. Responsible for developing new business through: direct mailings, flyers, visiting financial institutions and area businesses, referrals, sending postcards, cross selling products, and offering current company incentives to all customers.
3. Responsible for daily transactions involving: customer service, approval of new accounts, bank business, closing delinquent accounts, balancing, processing all required daily paperwork.
4. Report any incidents of day-to-day operations to District Manager.
5. Interviewing for Account Executive/Assistant Manager candidates. Recommend hiring/firing decisions.
6. Perform any other duties or instructions legally required by management.
7. Work in another Center within a 30-mile radius of your base Center if necessary.
8. Ability to accurately and timely complete any reports that are required from the Center.
9. Ensure Center has sufficient cash on hand. Go to bank to pick up and drop off funds as needed. Go to banks to exchange customer check(s) for guaranteed funds.

1. Develop schedules for all staff.
2. Direct and supervise assistant managers, account executives. Delegate work where appropriate.
3. Provide ongoing training for all staff.
4. Maintain positive work environment for staff and customers.
5. Provide verbal counseling/reprimands where appropriate.
6. Conduct employee evaluations on staff.
7. Participate in all Employee Performance Reviews and Corrective Action Memorandums with District Manager.

1. Good work history.
2. Management background unless promoted from within the Company.
3. Solid credit history.
4. Vehicle (to run errands): good driving record and proof of current auto insurance.
5. Professional appearance and conduct.

1. College degree.
2. Consumer finance experience.
3. Rent-to-Own or collections experience
4. Sales and marketing experience.
5. Financial background (dealing with money).

1. Direct employees on a daily basis for meeting/exceeding all financial goals.
2. Provide daily monitoring of individual Center delinquency percentage to increase profitability and keep charge-offs to a minimum within his/her district.
3. Observe and monitor customer transactions to ensure legal and company compliance.
4. Ensure Center Managers have sufficient operating funds and adherence to proper accounting procedures.
5. Review and approve all Center expenditures.
6. Submits district payroll, submits complete payroll new hire packages and payroll packages in a timely manner.

1. Conduct weekly Center visits and complete a Level 1 Audit (minimum of one a week). Results to be scanned and emailed to Regional Manager.
2. Complete a thorough Level 2 Audit (minimum of once monthly) of each Center in the district to ensure legal, company and state compliance. Results are to be scanned and emailed to Regional Manager.
3. Ensures excellent customer service. Investigate thoroughly each and every customer complaint to resolution.
4. Teach, instruct and motivate employees; monitor required reports; forecast monthly revenues.
5. Responsible for all actions necessary for the opening of a new Center.
6. Instruct, assist and review all marketing efforts required of all Center personnel.
7. Monitor employee work schedules to ensure company compliance.
8. Report any day-to-day incidents to Regional Manager.
9. Review and approve schedules of each Center within your territory.
10. Perform all tasks and duties of a Center Manager as needed.
11. Addresses all maintenance issues and works with Regional Manager to correct concerns or problems.
12. Perform any other duties or instructions legally required by management.

1. Interview and recommend appropriate personnel for each Center in your district.
2. Identify and ensure ongoing training for personal and corporate growth.
3. Monitor and conduct developmental action plans for all personnel within district.
4. Plan and conduct developmental workshops and meetings monthly or more frequently if needed, for all personnel within district needed. Also conduct performance reviews on employees when needed.
5. Monitor and write all disciplinary action within the district. Consult with Regional Manager for approval.
6. Review and recommend merit increases and promotions for all personnel within district.
7. Develop personnel for success and growth into higher positions with the company.

1. Good work history.
2. Extensive travel as required, including overnight stays.
3. Professional appearance and conduct.
4. Vehicle (to run errands) and proof of current auto insurance.
5. Solid credit history.
6. Solid multi-unit management background.
7. Extensive long hours per day as needed.
8. High School Diploma or successful completion of GED certification.

1. College degree in related field.
2. Background in either consumer lending or rent-to-own with collection and sales experience.
3. Proven leadership in multi-unit supervision.
4. Relocation potential.